The Right Technology for your Business!
We work with you to understand your business. The key is to understand what you are already doing well, what the issues you are having and also how you want to be operating in the future. Then we come up with a plan with you to ensure your business is future proofed and there are no hidden suprises in the future. Our Professional IT Services and Solutions will fit your business future, be scalable and be able to evolve to your business requirements as they change over time.
With our extensive knowledge and experience in all areas of IT, we excel in providing a high level of technical support. This gives our clients peace of mind in regards to their IT infrastructure. As a result, we do not have locked in contacts with our clients. We therefore enjoy building our relationships with our clients with mutual trust and respect. Communication and client relation is also a key part of what sets us apart from other vendors.
Associate Technology provide support plans where you are assigned an engineer as your primary contact. Our scheduled monthly maintenance includes a regular site visit for network performance and infrastructure checks, as well as personalised user assistance and issue resolution. Our Preventative Maintenance services will almost eliminate any downtime of your network. We support all platforms of technology including Windows, Linux and Mac.
We also provide On Demand Remote Support Services, allowing us to quickly connect to your device and resolve any technical issues that you have, from anywhere.
Some other services we offer:
If you are interested in knowing more about our Preventative Maintenance Services, or you feel like you are not sure you are getting the full benefits of your current IT provider, please contact us and make an obligation free appointment to discuss your IT needs and issues.
We provide our services through industry focused staff that are committed to providing you a high level of customer satisfaction and service level but at the same time delivering a personalised service. Our intent is to develop long term business relationships with our clients in which they can have both trust and faith in their IT provider.